Features

We're iterating quickly and sometimes this list is a bit behind our product, so if there's something specific you're looking for in the app, please send us an email at support@heyoncall.com. We're happy to help!


HeyOnCall Free Trial Paid Plans
Alerting
Critical alerts
Non-critical alerts
Alert delivery channels
HeyOnCall Android app (recommended)
HeyOnCall iOS app (recommended)
Slack
Telegram
Email
Multiple alert channels per user
Channel preference and delay
Critical alerts (iOS/Android)
Special app permissions
Loud alert sound
Bypasses 'Do Not Disturb'
Bypasses silent/vibrate mode
Bypasses phone volume settings
Sounds repeatedly until acknowledged
Customizable repeat interval
Vibrate-only critical alerts (iOS/Android)
User can set to vibrate-only for a few hours
Bypasses 'Do Not Disturb'
Vibrates repeatedly until acknowledged
Customizable repeat interval
Team management
Invite/add/remove users
Read-only users
Read-write users
Team size limited
On-call rotations
Assign users to rotations
Add/remove users
Edit/swap/trade shifts
Timezone-aware scheduling
Calendar integration
Google Calendar integration
Outlook Calendar integration
iCalendar feed
Per-user calendar feed
Per-rotation calendar feed
Shift change notifications
Slack channel integration
Incident management
Automatically create incidents
Automatically resolve incidents
Acknowledge incidents
Slack channel integration
Webhook integration
Incident history limited
Escalations
Automatic escalation of unacknowledged incidents
Escalate to next/previous on-call shift
Escalate to another user
Escalate to another rotation
Escalate to all users in rotation
Disable escalation for non-critical triggers
Customizable escalation delay
Multiple escalation levels until acknowleged
Silencing
Silence all alerts during development/maintenance/outages
Silence individual triggers
Silence entire services
Silence entire organizations
Business hours
Defer non-critical alerts until business hours
Timezone-aware weekly schedules
Exclude custom holidays, etc.
Multiple schedules for different teams
Website/API endpoint monitoring
HTTP/HTTPS uptime monitoring
HTTP/HTTPS performance monitoring
Reports DNS-level issues
Reports TCP-level issues
Reports TLS-level issues
Historical uptime/latency graphs
Assert HTTP response status codes
Assert HTTP response headers
HTTP redirect monitoring
Inspect HTTP request/response pairs
HEAD requests
GET/POST/PUT/DELETE/PATCH/OPTIONS requests
Custom request headers
Custom request body
Number of monitors limited
Available history limited
SSL certificate monitoring
Asserts valid SSL certificate
Validates certificate chain
Warn before certificate expires
Customizable days-til-expiration threshold
Generates critical and non-critical alerts
Number of monitors limited
Cron job monitoring
Check-in to our API from your script
Customizable timeout to allow retries
Monitor cron job start
Monitor cron job end
Monitor cron job success
Number of monitors limited
Custom API-driven triggers
Fire an alert via our API from your code
Resolve an incident via our API from your code
For custom integrations and workflows
Supports custom payloads
Number of monitors limited
APM integration-driven triggers
Datadog
Prometheus Alertmanager
Uptime Kuma
Any APM that supports webhooks
Number of monitors limited
False-positive alert reduction: user-level
Customizable check-in timeouts before alerting
Require multiple consecutive HTTP failures before alerting
False-positive alert reduction: HeyOnCall platform
API self-checks to detect potentially missed check-ins
HTTP control group self-checks to detect network/platform issues
HeyOnCall platform reliability
Built by a seasoned team with decades of production experience
Extensive suite of automated tests in CI
Internal production check jobs running every minute
Connectivity checks to critical 3rd-party services
Monitoring/alerting from off-platform to detect issues
Pricing
Self-serve free evaluation account
Self-serve subscription management
Simple, flat $/month pricing (not $/user)
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